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Konsumen dan Pelayanan Prima
Daryanto
Primary Author
Setyobudi, Ismanto
Additional Author
Bintoro
Composer
mixed material
9786027869318
Yogyakarta
Gava Media
2021
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Manajemen Kualitas Pelayanan
Lukman, Sampara
Primary Author
mixed material
9799031087
Jakarta
Sekolah Tinggi Ilmu Administrasi Lembaga Administrasi Negara (STIA-LAN) Press
2018
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Kualitas Pelayanan Publik :
Konsep, Dimensi, Indikator dan Implementasinya
Hardiyansyah
Primary Author
mixed material
9786028545587
Yogyakarta
Gava Media
2011
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Reformasi Pelayanan Publik :
Teori, Kebijakan dan Implementasi
Sinambela, Lijan Poltak
Primary Author
Rochadi, Sigit
Additional Author
Ghazali, Rusman
Additional Author
Muksin, Akhmad
Additional Author
Setiabudi, Didik
Additional Author
Bima, Djohan
Additional Author
Syaifudin
Additional Author
mixed material
9795261843
Jakarta
Bumi Aksara
2008
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Manajemen Pelayanan Publik :
Peduli, Inklusif dan Kolaboratif
Dwiyanto, Agus
Primary Author
mixed material
9794207756
Yogyakarta
Gadjah Mada Universty Press
2012
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Pengukuran Tingkat Kepuasan Pelanggan:
untuk Menaikkan Pangsa Pasar
Supranto, J
Primary Author
mixed material
9789795187257
Jakarta
Rineka Cipta
2011
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Manajemen Pelayanan Umum Di Indonesia
Moenir, H.A.S
Primary Author
mixed material
9795260448
Jakarta
Bumi Aksara
2008
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How to Improve Your Customer Service= Kita Meningkatkan Pelayanan Bagi Pelanggan
Macaulay, Steve
Primary Author
Cook, Sarah
Primary Author
mixed material
Jakarta
Gramedia Pustaka Utama
1997
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Wow Service is Care
Kartajaya, Hermawan
Primary Author
Asmara, Bayu
Primary Author
mixed material
9786020303574
Jakarta
Gramedia Pustaka Utama
2014
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Mengukur Kinerja Pelayanan dan Kepuasan Konsumen :
Service Performance and Customer Satisfaction Measurement
Kirom, Bahrul
Primary Author
mixed material
9786021311080
Bandung
Pustaka Reka Cipta
2020
Mengukur_Kinerja_pelayanan_dan_kepuasan_konsumen_Ginanjar.jpg.jpg